Obviously, the lack of accountability is huge. The manager blatantly told me “that is why you pay insurance” you need to call the police we are not responsible for any damages caused to your car. It took almost twenty minutes for security to arrive to the “parking lot”, Miguel and a manager who refused to give me his name. I went to the beach area and an employee by the name of Miguel dispatched security over the radio. Without hesitation I grabbed my cell phone and called 911 to request for assistance. The driver who hit my car ran away since the main gate was wide open without any security or team member present. Unfortunately, there was no one from security who could assist me at the main gate. There were a few eyewitnesses who immediately told me to call security. There was no one inside of my car and with the engine off, totally parked as previously instructed. He vehemently informed me “we are responsible for any damages caused to your vehicle, park your vehicle where I am instructing you, since he gave me the instructions in black and white I went ahead and proceeded.Īround 5:25 pm I was walking to my vehicle and I noticed when a blue pickup was reversing and hit my car. The paper reads “Vehicles must park where directed”. He also gave me a yellow paper with instructions of where to park as if a person holding a driver license wouldn’t know where and how to park. Additionally, the employee instructed us to park my vehicle on the grass, this is not only illegal but also against all city parking rules. I went ahead and purchased tickets for three adults and three children to which I requested a receipt and this was denied by an employee who later on informed us that they do not provide receipts for above mentioned transactions. immediately we were informed that cash was the one and only method of payment. On May 30th 2016 I took my family from Gaithersburg Maryland to Tomahawk Lake Water Park.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |